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NLU & NLP: AI’s Game Changers in Customer Interaction And most of these new capabilities wouldn’t be possible without natural language processing and natural language understanding. The sophistication of NLU and NLP technologies also allows chatbots and virtual assistants to personalize interactions based on previous interactions or customer data. This personalization can range from addressing

Sneaker Bots Made Shoe Sales Super-Competitive Can Shopify Stop Them? The New York Times As you can see, today‘s shopping bots excel in simplicity, conversational commerce, and personalization. The top bots aim to replicate the experience of shopping with an expert human assistant. Honey – Browser Extension The Honey browser extension is installed by over